CallPilot RIs.5.0 System Administrator
Exam Questions, Answers, Braindumps (920-183)
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1: After installing CallPilot Desktop Messaging, an
end user needs to retrieve the messages from the CallPilot
mailbox. Which protocol enables desktop messaging
clients to retrieve messages from the CallPilot server?
A. Simple Mail Transfer Protocol (SMTP)
B. Internet Message Access Protocol (IMAP)
C. Lightweight Directory Access Protocol (LDAP)
D. Simple Network Management Protocol (SNMP)
2: You are installing the Messaging Waiting
Indication (MWI) icon for Desktop Messaging and My
CallPilot users. Which statement about the MWI icon
feature is true?
A. You can install the MWI software by using
only the desktop client installer.
B. You can install the MWI software by using only
the standalone desktop player.
C. You can install the MWI software by using the desktop
client installer or the standalone desktop player.
D. You cannot download the MWI software from My CallPilot.
You must download from Desktop Messaging.
3: A customer wants to implement a User Privacy
Option for all My CallPilot users. How can the administrator
let the users self-administer the privacy option?
A. In the Mailbox settings of Security Administration,
deselect Name Dialing and Name Addressing.
B. In the Name Dialing settings of the Messaging Management
page, deselect Name Dialing and Name Addressing.
C. In the Privacy and Blocking settings of the User
Creation Template, deselect Name Dial able by External
D. In the Desktop and Web Messaging Configuration
settings of the Mailbox Class Details page, select
Allow User to Hide Entry in Address Book.
4: The performance and capabilities for Remote
Notification are important for both the system administrator
and the user. Which two statements about configuring
Remote Notification are true? (Choose two.)
A. The schedule is defined in the mailbox
B. It can be set up with telephone keypad commands.
C. It can be configured for up to three target Directory
D. It allows only a specific number of retries before
notification is turned off.
Ans: B, D
5: A block can be added to an Application
Builder application to allow editing of recordings
from a remote location. What is the Application Builder
block for this purpose?
A. Customer block
B. Remote Location block
C. Custom Recording block
D. Voice Item Maintenance block
6: You are configuring the Telephone Remote
Service Activation feature. What is true about the
Telephone Remote Service Activation feature?
A. You can use only CallPilot Manager to
change a regularly scheduled service to an alternate
B. You can use a telephone to remotely change a regularly
scheduled service to an alternate service.
C. When you configure the Telephone Remote Service
Activation in CallPilot Manager's Service Directory
Number (SDN) Details page, at the SDN field you must
enter the SDN of the application you want to remotely
D. When you configure the Telephone Remote Service
Activation in CallPilot Manager's SDN Details page,
at the Service DN field you must enter the SDN of
the application to which you want to switch.
7: Remote maintenance capabilities require
a security setup. To use the Voice Item Maintenance
(VIM) or Fax Item Maintenance (FIM) service on an
application, a security parameter must be defined.
What is the security parameter called?
A. FIM password
B. VIM password
C. Access password
D. Telset maintenance password
8: The CallPilot Voice Item Maintenance (VIM)
and Fax Item Maintenance (FIM) services must be defined
in CallPilot before remote application maintenance
services will function. The VIM and FIM must have
a number defined in a table on the system. Which table
contains the definition?
A. SDN table
B. VIM Service table
C. FIM Service table
D. Remote Service table
9: The system ready indicator is a visual
indication of the status of the CallPilot system and
shows at a glance what is happening with the system.
Which two statements about the system ready indicator
icons are true? (Choose two.)
A. When the CallPilot server is starting,
the icon is an hourglass.
B. When calls are not being processed, an X appears
on the icon.
C. When the CallPilot server is in normal operation,
the icon is flashing green.
D. When calls are being processed but some services
are not working, the icon is red.
Ans: A, B