C.P.M. Module 4: Management
Questions, Answers, Braindumps (630-008)
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You work as a purchasing manager at Abc .com. An employee
that has been at Abc .com for 20-years has become
accustomed to coming to work 30-45 minutes late. Initially,
this was due to child-rearing responsibilities, but
now is a simply habit. The supervisor has asked the
employee several times if there was a problem and
the answer has always been "no." The problem
is beginning to have a negative impact on the morale
of the rest of the department. Which of the following
would be your BEST course of action in this situation?
A. Dismiss the employee.
B. Have the employee attend counseling sessions.
C. Ask the human resources department to intervene
and find a solution to the problem.
D. Set goals with the employee to improve on arrival
time, and include a written report in the employee's
Which of the following is generally NOT strategic
A. New advertising schedule implementation.
B. New dividend policy direction.
C. New product development.
D. New sources of financing.
You work as a purchasing manager at Abc .com. A female
employee has been working for Abc .com for about 12
years and has 3 years to go until her scheduled retirement.
Recently, she was laid off from her position, and
her duties were absorbed by younger workers in the
department. Under which of the following is she MOST
likely to have a claim against the company?
A. Equal Employment Opportunity Act.
B. National Labor Relations Act.
C. Age Discrimination Act.
D. Executive Order 11246.
Which of the following can BEST enhance a measurement
and control system for evaluating buyer performance?
A. Including the buyer in the design of the
B. Including human resources in the design of the
C. Making a composite measurement of efficiency and
D. Being sufficiently broad in scope to allow the
measurement of all contingencies.
Which of the following is NOT an appropriate measure
of performance for a purchasing department?
A. Average time to place requisitions.
B. Total dollars contributed to profits.
C. Total dollars purchased per supplier.
D. Total product cost reduction compared to budget.
You work as a purchasing manager at Abc .com. You
are instructed to reduce Abc .cm's MRO supplier base
from 50 to 1. Which of the following would be your
BEST course of action in this situation?
A. Buying at the lowest total cost, consistent
with quality and service.
B. Achieving a high degree of cooperation with internal
C. Developing reliable alternatives of supply.
D. Optimizing inventory turnover.
Which of the following is LEAST important when evaluating
A. Quality of work.
B. Quantity of work.
C. Personal appearance.
D. Communication skills.
Which of the following does profit planning begin?
A. Business plans.
B. Long-range strategic plans.
C. Short-range strategic plans.
D. Strategic and operational plans.
Abc .com has more than 10,000 employees located on
two regional branches and on several smaller branches.
Annual purchases of goods and services for Abc .com
exceed $150 million. In which of the following ways
would Abc .com LEAST likely benefit from a highly
centralized purchasing function?
A. Improvements due to decreased duplication
B. Adherence to organization-wide standards and objectives.
C. Savings from standardization and improved economies
D. Satisfaction of product and source preferences
for internal customers.
Which of the following theories suggests that managers
can attain the greatest level of employee motivation
by determining the most desirable outcomes?
A. Theory X.
B. Theory Z.
C. Expectancy theory.
D. Scientific management.
E. Motivation-Hygiene theory.
Which of the following is NOT a good indicator of
purchasing department performance?
A. Quality rejection rates for major items.
B. Number of purchase orders issued.
C. Percentage of on-time deliveries.
D. Number of stockout situations.
Which of the following is NOT an advantage of promoting
from within the purchasing organization?
A. Keeping morale high.
B. Reducing training costs.
C. Stimulating individual performance.
D. Bringing experience in complementary areas.
Which of the following would NOT be included in a
typical audit of the purchasing department in a manufacturing
B. Organization policy.
C. Purchasing operations.
D. Inventory management.