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Communication Server 1000 Rls.5.0 Troubleshooting
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Q No: 1 A customer has installed a Communication Server
1000 Rls. 5.0 system with 800 IP telephones. All telephones
at the site are registered to a single stand-alone Signaling
Server. This site has three media cards installed. During
peak hours, the customer reports IP telephone registration
failures. What would you add to the network to ensure
full redundancy for IP telephones?
A. a redundant Call Server
B. a Layer 2ethernet switch
C. TPS Follower Signaling Server
D. additional DSP resources in the form ofdaughterboards
or VGMC cards
Q No: 2 A customer has a Communication Server 1000 Rls.
5.0 High Availability (HA) system. The on-site technician
reports that the Media Card is unable to register with
the Call Server after a reboot and displays an F:04
error code on the LED faceplate display. After researching
the error code, you have determined that the Watchdog
Timer Test has failed. Which task should you perform
next to resolve this Media Card fault?
A. Replace the Media Card.
B. Replace the Compact Flash.
C. Replace the Signaling Server.
D. Replace the Clock Controller.
Q No: 3 A company has a multi-site Communication Server
1000 Rls. 5.0 system located in Mexico. There are two
sites serving as a Main Office (MO) with three Branch
Offices each. All systems are networked via a managed
IP backbone. You have just received a trouble report
indicating a network failure at one of the MO locations.
Where can you configure the Public Switched Telephone
Network (PSTN) as an alternative route to maintain inter-office
communications until the network failure is addressed?
A. in Overlay (LD) 14 (trunk definition) using the CLI
B. in Overlay (LD) 16 (Route Data Block) using the CLI
C. in Overlay (LD) 86 (Route List Block [RLB]) using
D. in the Gatekeeper Server using Gatekeeper Element
Q No: 4 A customer has recently deployed a Communication
Server 1000 Rls. 5.0 Branch Office solution. You want
to verify that the onsite technician has enabled and
defined the Network Connection Server (NCS) parameters
correctly. Which Network Routing Service link should
you access to view the NCS settings?
A. NRS server
D. H323 GW settings
Q No: 5 A customer has recently deployed a Communication
Server 1000 Rls. 5.0 system. While verifying the system
configuration, you find that the customer inadvertently
failed to change the default IP address of the Call
Server Ethernet Link (ELNK) host. After modifying the
ELNK host, which Overlay (LD) is used to re-enable the
A. LD 17
B. LD 97
C. LD 117
D. LD 137
Q No: 6 A customer has installed several Communication
Server 1000 Rls. 5.0 systems that are distributed throughout
the same city. The company auditor travels between offices
using the Network Virtual Office feature. While visiting
one location, the auditor forgot the login sequence
and was locked out. Which action should you take to
resolve this problem immediately?
A. Telnet to the Media Gateway Controller (MGC) as Administrator
and reset the user's password.
B. Access the NetworkRouting Service (NRS) node via
a web browser and override the user default password.
C. Log into the Call Server and disable and then re-enable
the Terminal Number of the local telephone TN in Overlay
D. Direct connect toa serial port on the Signaling Server
and change the user Station Control Password (SCPW)
in Overlay (LD) 11.
Q No: 7 A customer has changed the PWD1 on the Call
Server and is unable to log into the Voice Gateway Media
Card (VGMC) with the new password. You do not want to
reboot the MC, because the site is a Call Center with
a very high call volume. Which action would you perform
to synchronize the password between the Call Server
and the MC?
A. Disable and re-enable the Media Card Ethernet ports.
B. Disconnect and reconnect the Media Card TLAN cable.
C. Perform an LD 43: Equipment Data Dump on the Call
D. Re-install the database on the Media Card Compact
Q No: 8 A Call Center reports that its callers are receiving
an overflow tone and are experiencing blocked calls
during peak office hours. After reviewing the zone parameters
in Overlay (LD) 117, you have determined that all IP
telephone users in the company are assigned to Zone
8, a shared zone. Which action should you take to ensure
that the Call Center traffic have dedicated bandwidth
A. Ensure that IP telephones in theCall Center are assigned
to a private zone.
B. Change the CODEC assignment for IP telephones in
theCall Center to G.711.
C. Verify that IP telephones in theCall Center register
to the Failsafe Signaling Server.
D. Install a dedicated Media Gateway Controller (MGC)
for IP telephones in theCall Center.