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Braindumps of 920-131
Symposium Express Call Center Inst and Maint

 

Exam Questions, Answers, Braindumps (920-131)

These are Guaranteed question for this exam. I only used www.exams.ws guide and i was succedded.

 

QUESTION 1
A site has just installed Symposium Express call center for the first time. The Succession 1000 Rls. 3.0 has been programmed. When the administrator tries to acquire the operation fails. What is the probable cause of this failure?
A. The VISD prompt is defined for the CDN in LD 23.
B. The acquisition of the CDN is not part of the keycode.
C. The VISD prompt is not defined for the CDN in LD 23.
D. The VISD is not programmed property in LD 17 configuration.
Answer: D

QUESTION 2
A new call flow was added to Symposium Express and configuration was completed the field engineer discovery that the "CDN" number was entered incorrectly in Express. What should be done within the CDN's window to resolve this?
A. Enter into the properties of the "CDN" and the cdn number and refresh.
B. De-acquire the "CDN" and change the cdn number in the "properties" and of this cdn.
C. De-acquire the "CDN" and change the cdn number in the pbx and then re-acquire.
D. Delete the original "CDN" and then enter a new one with the proper name and CDN number.
Answer: D

QUESTION 3
During a system test the Symposium Express Call Center greeting or wait announcement is not played and the caller to hear ring back or the next appropriate greeting. What Voice Services announcement should the field engineer check?
A. That the call treatment is configuration property.
B. The announcement file (.sbd file) , could be linked to the treatment out of synchronization.
C. The announcement file (.sbc file) , could have been renamed, deleted, or restored out of synchronization.
D. The announcement file (.sbc file) , could have been renamed or restored out of synchronization, or corrupted.
Answer: C

QUESTION 4
Symposium Express Caller Center (SECC) 4.2 requires that it is Platform Vendor independent. This means the customer or vendor is responsible for the server and operating system are supported on SECC 4.2? (Choose two)
A. Windows 2000 server
B. Windows XP professional
C. Windows 2000 Advanced Server
D. Windows 2000 Datacenter Server
Answer: C


QUESTION 5
A field engineer is preparing for the installation of the Symposium Express server software. Select the valid the naming conventions used for the Meridian1 system name.
A. First Character must be alphabetic, can be up to 80 characters and a period (.) can be used.
B. First Character must be alphabetic, can be up to 18 characters and a period (.) cannot be used.
C. First Character must be alphabetic or numeric, can be up to 80 characters and a period (.) can be used.
D. First Character must be alphabetic or numeric, can be up to 80 characters and a period (.) cannot be used.
Answer: A

920-131


 

 

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