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Braindumps of MB2-866
Microsoft Dynamics CRM 2011 Customization and Configuration

 

Exam Questions, Answers, Braindumps (MB2-866)

Thanks to www.exams.ws and www.examcheats.net. But you don't need to have it from both of them, questions from only one are sufficient regarding paper.

 

Q no: 1

You work as a Microsoft Dynamics CRM Implementation Consultant. You have been hired by ABC.com to plan, customize and deploy a Microsoft Dynamics CRM 2011 solution for the company. One of your decisions as a consultant is to decide whether to deploy an on-premises solution or an online solution of Microsoft Dynamics CRM 2011. Which two of the following statements are true?

A. Offline synchronization with Microsoft Outlook 2010 is not supported by Microsoft Dynamics CRM Online 2011.

B. The Internet lead capture feature is only supported by Microsoft Dynamics CRM Online 2011.

C. Customworkflow assemblies are not supported by Microsoft Dynamics CRM Online 2011.

D. Custom workflow assemblies are not supported by Microsoft Dynamics CRM 2011 onpremises.

Answer: B,C

 

Q no: 2

You work as a Microsoft Dynamics CRM Implementation Consultant. You are using Microsoft Dynamics CRM 2011 to create a solution package. Which of the following are solution components that you can use in your solution? (Choose all that apply)

A. Client Extensions.

B. Service Endpoints.

C. Option Sets.

D. Article Templates.

E. None of the above.

Answer: A,B,C,D

 

Q no: 3

You work as a project manager at ABC.com. The company uses Microsoft Dynamics CRM 2011 for its customer relationship management solution. All users in the company use Microsoft Outlook 2010 with the Microsoft Dynamics CRM 2011 for Outlook client software. You modify the system settings in Microsoft Dynamics CRM to configure the synchronizing client option for Outlook. Which other Outlook settings can you configure using the system settings in Microsoft Dynamics CRM 2011?

A. You can use Microsoft Dynamics CRM to determine which data is synchronized with the Outlook folders.

B. You can use Microsoft Dynamics CRM to configure the synchronization schedule.

C. You can use Microsoft Dynamics CRM to configure the email message sending interval.

D. You can use Microsoft Dynamics CRM to configure the interval between the downloading of Microsoft Dynamics CRM email messages.

Answer: B

 

Q no: 4

You work as a Microsoft Dynamics CRM Implementation Consultant. You have been hired by ABC.com to plan, customize and deploy a Microsoft Dynamics CRM 2011 solution for the company. You have been asked to describe some of the features of the Microsoft Dynamics CRM 2011 platform to ABC.com managers. Which of the following statements about the Microsoft Dynamics CRM 2011 platform is false?

A. The Microsoft Dynamics CRM 2011 platform prevents direct access to the database by controlling access through the data access layer.

B. The Microsoft Dynamics CRM 2011 platform allows developers to create software to directly access the underlying database.

C. The Microsoft Dynamics CRM 2011 platform raises events for workflow processes and custom business logic implementations.

D. The Microsoft Dynamics CRM 2011 platform uses security to control access to objects.

Answer: B

 

Q no: 5

You work as a Microsoft Dynamics CRM Implementation Consultant. You have been hired by ABC.com to plan, customize and deploy a Microsoft Dynamics CRM 2011 solution for the company. A developer asks you to describe the customization features of Microsoft Dynamics CRM 2011. Which three of the following answers describe ways in which you can customize Microsoft Dynamics CRM 2011?

A. You can useapplication event programming to extend Microsoft Dynamics CRM 2011.

B. You can create custom processes and entities in Microsoft Dynamics CRM 2011.

C. You can use Microsoft Dynamics CRM dialogs to automate business processes.

D. You can create custom forms and charts within Microsoft Dynamics CRM 2011.

Answer: A,B,D

 

Q no: 6

You work as a project manager at ABC.com. The company consists of a main office and a branch office. The company uses Microsoft Dynamics CRM 2011 for it’s customer relationship management solution. The Microsoft Dynamics CRM 2011 organizational hierarchy consists or a root business unit named ABC. The root business unit contains a business unit named Branch Office. The Branch Office business unit contains a subordinate business unit named Branch Sales. Branch office users are assigned to the Branch Office business unit and Branch Sales subordinate business unit. The company plans to close the branch office. You have been instructed to disable the Branch Office business unit within Microsoft Dynamics CRM 2011. What affect would disabling the Branch Office business unit have? (Choose two).

A. The Branch Sales subordinate business unit would also be disabled.

B. The Branch Sales subordinate business unit willremain enabled and be reassigned to the root business unit.

C. Users in the Branch Sales business unit will not be able to log in to the Microsoft Dynamics CRM 2011 system.

D. Users in the Branch Office business unit will not be able to log in to the Microsoft Dynamics CRM 2011 system.

Answer: A,D

 

Q no: 7

You work as a developer at ABC.com. The company runs a Microsoft Dynamics CRM 2011 organization. You have been asked to create a solution in Microsoft Dynamics CRM 2011. Which two of the following statements describe differences between an unmanaged solution and a managed solution? (Choose two).

A. You can add solution components to an unmanaged solution.

B. You can add solution components to a managed solution.

C. You can export an unmanaged solution.

D. You can export a managed solution.

Answer: A,C

 

Q no: 8

Your role as a Systems Coordinator at ABC.com includes the management of the Microsoft Dynamics CRM 2011 organization. The company has a Microsoft Exchange 2010 infrastructure. All users run Microsoft Outlook 2010 with the Microsoft Dynamics CRM 2011 client software. You want to block Microsoft Dynamics CRM 2011 email attachments with certain file extensions. How should you block the required attachments?

A. Youshould configure the Microsoft Outlook 2010 settings to block the attachments.

B. You should configure the Microsoft Dynamics CRM 2011 system settings to block the attachments.

C. You should configure the Microsoft Dynamics CRM 2011 system email settings to block the attachments.

D. You should configure the Microsoft Exchange 2010 server to block the attachments.

Answer: C

 

Q no: 9

You work as a developer at ABC.com. The company runs a Microsoft Dynamics CRM 2011 organization. You are in the process of creating a managed solution. You will use managed properties to ensure that some elements of the managed solution are customizable. Your solution includes a business entity and custom component. When can the business entity and the custom component be configured to be customizable? (Choose all that apply).

A. You can configure the “Can be customized” property for the business entity when the solution is an unmanaged solution.

B. You can configure the “Can be customized” property for a business entity when the solution is a managed solution

C. You can configure the “Can be customized” property for the custom component when the solution is an unmanaged solution.

D. You can configure the “Can be customized” property for a custom component whenthe solution is a managed solution

Answer: A,C

 

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