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Braindumps of MB2-632
Applications in Microsoft Dynamics CRM 4.0

Exam Questions, Answers, Braindumps (MB2-632)

Hi all. passed it today. It was easy. It’s my contribution.

 

QUESTION NO: 1
You are the newly appointed Microsoft Dynamics CRM 4.0 administrator at Abc.com. The Abc.com network consists of a single Active Directory domain named Abc.com. Abc.com consists of a Development department. Abc.com is dealing in software support through third-party conferencing software. You then use a junior technical user and a team leader to define a new support service. However, the junior technical user handles most of the support. You also notice that the team leader can support up to 5 junior technical officers simultaneously. You need to create a service which needs a team leader and one of the 5 junior technical officers. What should you do?
A. The best option is to define new Contacts that will display the new format, the team leader's capacity to 5 and junior technical officer's capacity to be 1.
B. The best option is to delete the field from the Account table and define team leader's capacity to 1 and junior technical officer's capacity to be 5.
C. The best option is to delete the attribute from the account entity and define the team leader's capacity to 3 and junior technical officer's capacity to be 2.
D. The best option is to set up the user records and define team leader's capacity to be 5 and junior technical officer's capacity to be 1.
Answer: D

 

QUESTION NO: 2
Abc.com has hired you as a Microsoft Dynamics CRM 4.0 administrator for their network. The Abc.com network consists of a single Active Directory domain named Abc.com. Abc.com consists of a large IT training company. Most of your customers send their users to learn presentation skills. The users then created their PowerPoint presentation in Microsoft Dynamics CRM 4.0. A new company policy states that presentations need to be stored in the CRM in order to review the work of every student. What should you do? (Choose all that apply.)
A. You should consider having the Contact Locate and attach the PowerPoint presentation to the Contact.
B. You should create a new user account for each send user and save the PowerPoint presentation as an attachment.
C. You should consider having the Contact Locate and create a task. You should also attach PowerPoint presentation and save the task
D. You should map a field from the Contact entity and attach PowerPoint presentation to each contact with the identifying number.
E. You should navigate to the Views area from the Contact entity and save the PowerPoint presentation as an attachment.
Answer: A,C

 

QUESTION NO: 3
Abc.com has employed you as a Microsoft Dynamics CRM 4.0 administrator. The Abc.com network consists of a single Active Directory domain named Abc.com. Abc.com consists of a Finance department. You are handling all the finance investments portfolios. However, the finance representatives have limited access. They can only view their own client records. A Abc.com user named Andy Reid is a member of the Finance department. Due to business opportunities, Andy Reid was sent to an isolated place in another country. However, another user named Mia Hamm will manage Andy Reid's accounts while he is gone. You need to make sure that Andy Reid can see to his own accounts when he returns from the isolated place. What should you do?
A. The best option is to remove the accounted attribute from Andy Reid and assign them to Mia Hamm.
B. The best option is to select all accounts that Andy Reid operates and share it with Mia Hamm.
C. The best option is to allow Mia Hamm Share privilege on the Note and Write privilege on the Accounts.
D. The best option is to allow Mia Hamm Append To privilege on the Note and Append privilege on the Account
Answer: B

 

QUESTION NO: 4
You work as a Microsoft Dynamics CRM 4.0 administrator at Abc.com. The Abc.com network consists of a single Active Directory domain named Abc.com. Abc.com consists of a Marketing department. You are sending letters to contact using mail merge by using a personal e-mail template for these contacts. However, one of the management staff has noticed your personal e-mail template. He would like to use your personal e-mail template for his contacts. What should you do?
A. The best option is to publish the Project entity to the manager.
B. The best option is to Append privilege on the Note to the manager.
C. The best option is to teach the manager how to create an e-mail template.
D. The best option is to edit the attribute from the account entity to the manager.
Answer: C

 

QUESTION NO: 5
You are the newly appointed Microsoft Dynamics CRM 4.0 administrator at Abc.com. The Abc.com network consists of a single Active Directory domain named Abc.com. Abc.com consists of a Sales department and a Finance department. You are responsible of processing orders, which is delivered to warehouses and invoices are sent to the Finance department. However, these to premises are note located in the same geographical location. The phone and fax fields on the order went through. The Abc.com CIO wants the drivers to call the cell phones of the warehouses recipients for delivery and billing enquiries. You need to use Microsoft Dynamics CRM 4.0 to record this information. What should you do?
A. The best option is to a new tab in the Form Editor and edit alias Name to the shipping contact.
B. The best option is to link the order to the billing and shipping contact and in the Address contact fields you should record the names of these people.
C. The best option is to navigate to Information and check enable form assistant to the shipping contact.
D. The best option is to add the Account relationship attribute to the other shipping contact.
Answer: B

 

QUESTION NO: 6
Abc.com has employed you as a Microsoft Dynamics CRM 4.0 administrator. The Abc.com network consists of a single Active Directory domain named Abc.com. Abc.com consists of a Sales department. Abc.com is using Microsoft Dynamics CRM 4.0 to manage the product catalog. Abc.com's products are sold in single units and in 4 different currencies which is the US Dollars; the Euros; the British Pound; and the Yen. However, the Abc.com CIO wants the product to be available to the members of a Trade Association at an 8% discount of the price available to the general customers. You need to set up the price list information for trade association and for the general customers. What should you do? (Choose TWO. Each answer forms part of the solution.)
A. The best option is to change the user Business Unit and configure the price in four currencies in each price list.
B. The best option is to configure eight price lists that will consist of four for the members and four for non-members.
C. The best option is to add the accounted attribute from the Project form and configure the price in four currencies in each price list.
D. The best option is to configure each price in a single currency that will consist of four price lists with four separate currencies for members and four price lists with four separate currencies for the non-members.
E. The best option is to edit the Business Unit name and save and publish it to all the members.
Answer: B,D

 

MB2-632


 

 

 

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