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Braindumps of MB2-186
Microsoft CRM Applications Professional v.1.1

 

Exam Questions, Answers, Braindumps (MB2-186)
I think it was tough but thanks to www.examcheats.net . I purchased their material and got through.


Question: 1
Which of the following statements regarding Account record relationships is correct?
A. Contacts can only have one parent Account
B. Accounts can parent many other Accounts
C. Accounts can have many parent Accounts
D. Accounts can parent many Contacts
Answer: A, B, D


Question: 2
When does an Activity change ownership in the Microsoft CRM application?
A. When it is modified by another user
B. When it is assigned to another user
C. When it is shared with another user
D. When it is viewed by another user
Answer: B


Question: 3
A Subject record has how many parent relationships?
A. 1
B. 3
C. 5
D. Unlimited
Answer: A


Question: 4
What benefits do Knowledge Base article templates provide to Microsoft CRM users?
A. Templates allow users to organize Knowledge Base articles into Queues
B. Templates allow users to organize Knowledge Base articles into groups
C. Templates provide consistency in Knowledge Base articles across the entire organization
D. Templates provide consistency in Knowledge Base articles only within the business unit to which the template is assigned
Answer: C


Question: 5
Where are Cases accessed in Microsoft CRM?
A. Customer Service Module
B. File Menu
C. Homepage
D. Workplace
Answer: A, D

MB2-186


 

 

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