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Braindumps
of 70-272
Supporting Users and Troubleshooting
Desktop Applications on a
Microsoft Windows XP Operating System
Exam Questions, Answers,
Braindumps (70-272)
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1: You are a desktop
support technician for Abc . All client computers
run Windows XP Professional. The network consists
of a Windows 2000 Active Directory domain. A department
manager reports that some of the files on drive D
on her computer were deleted and other data was modified.
You need to track when unauthorized users attempt
to modify or delete data from drive D on the manager's
computer. What should you do first?
A. Run the secedit command on the client computer.
B. Run the gpupdate command on the client computer.
C. Configure the security access control list for
drive D on the client computer to audit the Everyone
group.
D. Configure the access control list for drive D on
the client computer to assign the Deny - Change permission
for the Everyone group.
Answer: C
Explanation:
You must track unauthorized attempts to modify or
delete the files so auditing the everyone group is
the correct choice.
2: You are a desktop support technician for Abc .
All client computers run Windows XP Professional and
Microsoft Office 2003. A software developer reports
that she must be able to install new software, updates,
and device drivers on her computer. She also must
be able to manage the computer's event logs. She states
that she usually logs on to the computer by using
a domain user account. You confirm that written company
policy allows the developer to perform these tasks
on her computer. However, the user account used to
perform these tasks must not have access to network
resources that require authentication. You need to
ensure the computer is configured to meet the developer's
requirements. What should you do?
A. Add the developer's domain user account to the
computer's local Power Users group.
B. Add the developer's domain user account to the
computer's local Administrators group.
C. Create a new local user account on the computer,
and add it to the local Power Users group.
D. Create a new local user account on the computer,
and add it to the local Administrators group.
Answer: B
Explanation:
Adding the developer's domain account to the computer's
local administrators group is correct because she
mustmanage computer event logs in addition, to the
updates, install new software etc. The local power's
users group does not have the required permissions.
3: You are a desktop support technician for Abc .
All client computers run Windows XP Professional.
The company has a main office and a branch office.
The branch office has a wireless network. The Service
Set Identifier (SSID) of the wireless network is named
CoBranch. Data on the wireless network is protected
by using static Wired Equivalent Privacy (WEP) keys.
A user travels from the main office to the branch
office. The user's portable computer has a wireless
network adapter that supports the Wireless Zero Configuration
service. The wireless network connection icon in the
taskbar notification area indicates that the wireless
adapter is connected to CoBranch with a signal strength
of Excellent. The user reports that she is unable
to access her e-mail messages or connect to any Web
sites on the Internet. You discover that the IP address
displayed in the Wireless Network Connection Status
dialog box is 169.254.66.227. You verify that the
branch office DHCP server is running and configured
correctly and that other branch office users are able
to connect to the wireless network, access their e-mail
messages, and view Web sites on the Internet. You
need to ensure that the user is able to access her
e-mail and connect to Web sites on the Internet. What
should you instruct the user to do?
A. Clear the Enable network access control using IEEE
802.1x check box on the Authentication tab of the
Wireless Network Connection properties page.
B. Select the Data encryption (WEP enabled) check
box on the Wireless Networks Properties tab of the
Wireless Network Connection properties page. Then
manually enter the network key assigned to the wireless
access points.
C. Select the Network Authentication (Shared mode)
check box on the Wireless Networks Properties tab
of the Wireless Network Connection properties page.
D. Enter the SSID of the branch office wireless network
on the Wireless Networks Properties tab of the Wireless
Network Connection properties page.
Answer: B
4: You are the desktop application support specialist
for Abc .com. Abc .com uses a variety of windows computers.
Windows XP Professional is one of the mainstream OS
deployed. Your major duty is to assist in the configuration
and maintenance of desktop applications. You are trying
to help your users to secure their files. If you use
the cipher command to generate a recovery agent certificate,
what files will be created?
A. .pfx file
B. .cer file.
C. .idx file
D. .lre file
Answer: A, B
Explanation:
To generate a recovery agent certificate, follow these
steps:
1. Log on as Administrator.
2. At a command prompt, type cipher /r:filename.
3. When prompted, type a password that will be used
to protect the files you create.
This generates both a .pfx file and a .cer file with
the file name you specify.
5: You are the desktop application support specialist
for Abc .com. Abc .com uses a variety of windows computers.
Windows XP Professional is one of the mainstream OS
deployed. Your major duty is to assist in the configuration
and maintenance of desktop applications. You are trying
to help your users to secure their files. It is always
recommended that encryption is done on a __________
basis.
A. Per folder
B. Per file
C. Per user
D. Per application
E. None of the above above.
Answer: A
Explanation:
Always encrypt folders, not files. When a folder is
encrypted, all files created in that folder are encrypted.
Many editing programs save a new copy of the document
you are editing. This copy will be encrypted if you
encrypt the folder, but it will be plain text if you
only encrypt the original file.
6: You are the desktop application support specialist
for Abc .com. Abc .com uses a variety of windows computers.
Windows XP Professional is one of the mainstream OS
deployed. Your major duty is to assist in the configuration
and maintenance of desktop applications. Your user
asks you what program can be used to open and read
a cookie file. Which of the followings programs can
help?
A. Notepad
B. Photo Editor
C. Regedt32
D. NetDom
Answer: A
Explanation:
A cookie is a small text file that enables a Web site
to personalize its offerings in some way. The Web
site downloads the cookie to your hard disk (Internet
Explorer stores it in the folder %UserProfile%\Cookies.,
and then reads the cookie from your hard disk on your
subsequent visits to the site.
7: You are the desktop application support specialist
for Abc .com. Abc .com uses a variety of windows computers.
Windows XP Professional is one of the mainstream OS
deployed. Your major duty is to assist in the configuration
and maintenance of desktop applications. You want
to clean up the cookies inside your computer. Which
directory should you look into?
A. %UserProfile%Cookies
B. %UserProfileTemporary Internet Files
C. %UserProfileApplication Data
D. %UserProfileLocal Settings
E. %UserProfileMy Documents
Answer: A
Explanation:
A cookie is a small text file that enables a Web site
to personalize its offerings in some way. The Web
site downloads the cookie to your hard disk (Internet
Explorer stores it in the folder %UserProfile%\Cookies.,
and then reads the cookie from your hard disk on your
subsequent visits to the site.
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