HP Desktop and Workstation Maintenance
Exam Questions, Answers,
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What is the first page shooting step when the system
displays "Non system disk or disk error"?
A: Replace hard drive.
B: Check for a nonbootable diskette.
C: Reload system files on hard drive.
D: Run Diagnostics.
What indicates whether a Compaq computer supports
a DPS drives?
A: Adaptec controller must bee installed.
B: ROM based Setup displays the option.
C: A DPS logo appears on the computer.
D: Partition based Setup displays the option.
Which type of number is used to order are placement
How does Compaq implement RAID in workstations?
A: Software level RAID.
B: Hardware level RAID.
C: RAID levels 1.3 and 5 only.
D: RAID levels 0.1 and5 only.
What is the probable cause if a restore CD is unable
to boot from a newly installed EIDE CD-ROM on a Compaq
A: CD ROM drive must be terminated.
B: Boot order must be changed in the BIOS.
C: DMA must be disabled in the operating system.
D: CD ROM must be set as master on the primary EIDE
What action do you take when the system reports a
"1780 Disk 0 Failure" POST error after the
hard drive is replaced?
A: Upgrade hard drive firmware.
B: Perform a low level format of the hard drive.
C: Clear CMOS.
D: Replace system board.
What do you do first when clearing CMOS?
A: Unplug the AC power cord.
B: Remove the battery.
C: Upgrade the BIOS.
D: Enter the Setup password.
What is the problem when a system suspends and locks
up after every 15minutes of inactivity?
A: Confecting power management parameters.
B: Screen saver set in the operating system.
C: Overheating CPU.
D: Memory errors.
Which task should you do before replacing a system
A: Remove the ROM to install on the replacement board.
B: Note original configuration settings.
C: Test the old board in a different system.
D: Compare system board assembly numbers.
The customer reports that they must reboot a Deskpro
EP after the system has been unattended for a while.
You notice that the monitor LED I flashing. What is
your frit step to determine the problem source?
A: Try another video card.
B: Replace the system
C: Swap with a known good monitor.
D: Check power management.
Upon booting, you get a blue screen error in Windows
NT. What should you do?
A: Reload the operating system.
B: Clear CMOS.
C: Reference STOP screen error.
D: Remove memory.