Servicing HP Color LaserJet MFP Printers High-End
Exam Questions, Answers,
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ABC .com complains of a problem with media constantly
jamming in the a Color LaserJet 8550mfp. The event log
indicates a large number of 13.00.00 errors. Based on
the event log entries, where are the pieces of jammed
media most likely to be found in the printer?
A. This is a general error not pointing to
a specific area.
B. This is a specific error pointing to the transfer
C. This is a general error pointing to the fuser area.
D. This is not a valid error code on this product.
On a Color LaserJet 8550mfp, the term DADF stands for
A. Duplexing Automatic Document Feeder
B. Delivery Automatic Document Feeder
C. Digital Automatic Document Feeder
D. Detecting Automatic Document Feeder
The Color LaserJet 8550mfp copy module has how many
What are the available paper sizes for the 1,000-sheet
side input device (side HCI) on a Color LaserJet 8550mfp?
B. letter only
What are three optional accessories for the Color LaserJet
A. printer engine, 1000-sheet HCI, additional
B. 1000-sheet HCI, duplexer, ADF
C. ADF, copy module, stand/rack
D. additional memory, ADF, 1000-sheet HCI
ABC .com is complaining of edge-to-edge solid black
pages on a Color LaserJet 8550mfp. Based on the theory
of operation of the product, what is the most probable
cause of the print quality defect?
A. The Cleaning roller is not installed correctly.
B. The high-voltage power supply is not supplying proper
bias to the post-charging unit.
C. The scanner is being sent a constant signal from
D. The Developer/Imaging Drum Bias Supply is not applying
the appropriate bias to the charge roller.
Which component of the Color LaserJet 8550mfp tracks
jams and error reports in Service Mode?
A. 1000-sheet HCI (Side High Capacity Input
B. copy module
C. printer engine
D. ADF (automatic document feeder)
Which functions occur within the ADF on the Color LaserJet
8550mfp? Select TWO.
A. re-sizing of originals
B. reversing originals to copy backside
C. pickup and feeding of originals
D. automatic paper size detection
When installing a Color LaserJet 8550mfp printer, adequate
space must be provided around the product. Why is this
is necessary? Select TWO.
A. for ease of service
B. for cosmetic purposes
C. provide adequate ventilation
D. for paper storage