Servicing HP Color LaserJet Printers, High-End
Exam Questions, Answers, Braindumps (HP0-263)
The exam is tough but the guide from www.exams.ws
was really helpful.
For a 110 (220)-volt machine, what does the Color
LaserJet 9500 series printer require?
A. a 5 (9) amp dedicated circuit
B. a 9 (5) amp dedicated circuit
C. a 10 (15) amp dedicated circuit
D. a 15 (10) amp dedicated circuit
A customer complains of constant jamming on their
Color LaserJet printer. Which resources are available
to help you isolate the problem? Select THREE.
A. Event Log
B. technical support
C. printer Demo page
D. control panel message
E. firmware flash upgrade (RFU)
Answer: A, B, D
On the Color LaserJet 85XX, if multiple hard disk
drives were installed in the printer, what message
would be expected on the control panel?
A. Disk Full
C. Too many file storage devices
D. EIO not functional
On the Color LaserJet 8550mfp, what is the order in
which color planes are placed on the Transfer Drum?
A. black, yellow, cyan, magenta
B. magenta, yellow cyan, black
C. black, yellow, magenta, cyan
D. yellow, magenta, cyan, black
The Color LaserJet 9500 shows a "?" symbol
on the graphical display instead of the consumables
level. What does this indicate?
A. A consumable is not installed.
B. An installed consumable is a non-HP supply.
C. The printer is having problems recognizing an error.
D. There is a malfunction in the connection between
the error location and control panel.
What distinctive characteristic of the Color LaserJet
9500 fuser might generate a service call?
A. upper roller oiler
B. reversing rollers
C. "thunk" or "crack" sound
D. harsh or unpleasant odor