CompTIA PDI+ Beta Exam
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QUESTION NO: 1
Which of the following functions is associated with
the developer unit?
A. Supplies toner to the photoconductor
B. Charges the surface of the photoconductor
C. Writes the latent image on the photoconductor
D. Cleans the photoconductor
QUESTION NO: 2
Which of the following describes the process of ensuring
that all four color images are aligned?
A. Color registration
B. Color development
C. Color exposure
D. Color calibration
QUESTION NO: 3
The customer has a dedicated ink jet fax machine that
is used to send and receive faxes only from the corporate
office. The user complains of streaks on the received
faxes while the internal selfprints are fine. Which
of the following should a technician recommend?
A. Clean the scanner glass on the distant machine.
B. Clean the scanner glass on the local machine.
C. Clean the printer head on the local machine.
D. Call the telephone company to increase the line signal
QUESTION NO: 4
Which of the following stages in the laser print process
attracts toner to the latent image on the photoconductor?
QUESTION NO: 5
Which of the following multimeter settings should be
used to measure the outputs of the LVPS?
A. AC volts
C. Diode check
D. DC volts
QUESTION NO: 6
Which of the following utilities could be used to determine
a subnet mask?
QUESTION NO: 7
How many CCDs are located in a single pass duplex ADF?
QUESTION NO: 8
When is it advisable to dump the waste toner from a
technicians service vacuum?
A. When it is full.
B. It is not recommended.
C. Before performing preventative maintenance.
D. After each call.
QUESTION NO: 9
A customer has instal ed a new computer on their network.
They can print to the printer but the option for duplex
printing is not available. All other computers have
the option. Which of the following is the cause of the
A. The new computer is printing to the wrong IP address.
B. The new computer is using the wrong protocol.
C. The driver port is not setup correctly.
D. The option has not been selected on the driver.
QUESTION NO: 10
A polygon mirror is part of which of the following assemblies?
A. Laser unit
B. Developer unit
C. Charge assembly
D. Fuser assembly
QUESTION NO: 11
In which of the following sections of an MFP would a
technician find a Xenon Lamp?
A. The paper feed section
B. The fuser section
C. The scanner section
D. The transfer section
QUESTION NO: 12
During the photoconductor preparation step, residual
charge can be removed by which of the following? (Select
E. Electrical Charge
QUESTION NO: 13
Which of the following components is part of the ink
A. Print Heads
B. Cleaning heads
C. Pickup Roller
D. Charge Assembly
QUESTION NO: 14
The proper safety guidelines for handling any device
specific consumables can be found in which of the following
A. Material Safety Data Sheets
B. Installation Guides
C. Consumer Reports
D. Devices Parts Catalog
QUESTION NO: 15
A customer is concerned about excessive media jamming
in their device. Which of the following is the FIRST
thing a technician should check?
A. Media feed rollers
B. Cassette drawers
C. Fusing section
D. Device log data
QUESTION NO: 16
Which of the following components would be used to measure
toner density or a test patch on the photoconductor?
A. Interrupt sensor
B. Toggle switch
C. Reflector sensor
D. Magnet switch
QUESTION NO: 17
Which of the following is the purpose of a torque limiter
in a roller?
A. To reduce wear and tear on rollers.
B. To provide resistance but still allow some slippage.
C. To limit the amount of movement by media.
D. To make it easier to replace rollers.
QUESTION NO: 18
Using the CMYK color model, the color purple is produced
by combining cyan and which other color?
QUESTION NO: 19
Which of the following is a reason black toner is used
in color printers?
A. It decreases the print speed in color laser printers.
B. It prevents moir patterns when printing color photographs.
C. It reduces the cost per page when printing gray scale
D. It makes the color toner resistant to smudging when
QUESTION NO: 20
A technician is troubleshooting a network connectivity
issue on a MFD and would like to eliminate the possibility
of another device on the network having the same IP
address. The technician should:
A. disconnect the MFD and ping the IP address.
B. disconnect the MFD and ping the subnet mask.
C. disconnect the MFD and ping the loopback address.
D. run the ipconfig command from the command prompt.
QUESTION NO: 21
When onsite repairing a printer the technicians cell
phone rings and it is a personal call, how should the
technician handle this?
A. Answer the call and talk to your friend at the customer
B. Answer the call and tell the friend you wil call
C. Let it go to voicemail, call them back between service
D. Let it ring and call the friend back when the customer