CompTIA A+ Essentials
Questions, Answers, Braindumps (220-701)
exam is tough but the guide from www.exams.ws was
Which kind of laptop was designed to look and function
like a paper notebook?
QUESTION NO: 2
Which of the following are valid ports for printing
over a network? (Select TWO).
A. USB 001
E. IEEE 1394
QUESTION NO: 3
Which packaging is used for DDR SDRAM memory?
A. 168-pin DIMM
B. 72-pin SIMM
C. 184-pin DIMM
QUESTION NO: 4
Which of the following protocols uses port 80?
QUESTION NO: 5
Which of the following allows verification of the
port that a printer is currently using?
A. The print queue window from system tray
B. Properties of the printer from the Printers Control
C. Print spooler view in the Printers Control Panel
D. Properties of the port within Device Manager
QUESTION NO: 6
Users are reporting that print jobs being sent to
a shared printer are not printing. A technician has
verified the printer is online and prints a configuration
page from the printer. Which of the following is the
MOST likely cause of the issue? (Select TWO).
A. QoS for printing is not functioning over the LAN.
B. The printer needs to have a cartridge replaced.
C. A job in error status is at the top of the print
D. The printers IP address has changed.
E. New drivers have been released and need to be installed.
QUESTION NO: 7
Which of the following connector types is used with
twisted pair cable?
QUESTION NO: 8
Which of the following bus speeds is used for a PCIe
card? (Select TWO).
QUESTION NO: 9
A user calls and says they cannot get to the Internet.
How would a technician walk the user through checking
the IP address and default Gateway on the computer?
A. Start>Run>typeipconfig>click OK and ask
user to read the results.
B. Start>Run>typecmd>click OK>type ipconfig
/flushdns>press enter and ask user to read the
C. Start>Run>typecmd>click OK>type ipconfig
/release>press enter key and ask user to read the
D. Start>Run>typecmd>click OK>type ipconfig
/all>press enter key and ask user to read the results.
QUESTION NO: 10
Which technology is based on flash memory and is intended
to eventually replace conventional hard disk drives
that have moving discs and other mechanisms?
A. Thumb drives
B. Memory cards
C. SoliD.state drives
D. Optical drives
QUESTION NO: 11
Which of the following is needed to perform an ASR
restore in Windows XP?
A. Operating system CD
B. Recovery console
C. Vendor recovery CD
D. ERD disk
QUESTION NO: 12
Which of the following commands verifies connectivity
between two hosts? (Select TWO).
QUESTION NO: 13
A technician notices that there is a second partition
on the primary hard drive. This partition is not assigned
a drive letter and is not accessible from Windows.
Which of the following is the MOST likely explanation
for this extra partition?
A. Space reserved by the drive manufacturer for firmware.
B. Space set aside by Windows for use by the virtual
memory swap file.
C. A potentially dangerous virus has been downloaded
onto the system.
D. A recovery partition put there by the manufacturer.
QUESTION NO: 14
Which of the following describes the 25 or 9 pin connector
with male pins on the back of a laptop computer?
A. Parallel port
B. Serial port
C. IEEE 1394 port
D. USB port
QUESTION NO: 15
A technician needs to assign a default subnet mask
for a class B network to a network device that was
just installed. Which of the following would the technician
QUESTION NO: 16
Which of the following printers would be the BEST
choice for printing on multi-part forms?
A. Impact printer
B. Thermal printer
C. Inkjet printer
D. Laser printer
QUESTION NO: 17
A user reports that their computer suddenly will not
boot. When the technician arrives, they discover that
the user is very worried they will not be able to
complete a research paper they've been working on
which is due by the end of the day. Which of the following
is an appropriate response to the users concerns?
A. A Trojan may have infected the OS or worked its
way into the MBR. What did you download recently that
caused the problem?
B. I understand your concern, and will try to have
your computer working again as quickly as possible
so that you can finish your report.
C. If the paper was so important to you, you should
have created a backup copy so you could finish it
on another computer.
D. I do not understand why you are upset. I am sure
your professor will understand and you will be able
to turn in the paper tomorrow.
QUESTION NO: 18
Which of the following hardware is hot pluggable?
B. Express Card/54
C. PS/2 peripherals
D. MIDI devices
QUESTION NO: 19
A customer has purchased a laptop computer for half
a year. Recently, there is something wrong with it,
but he has no idea what the problem is. So, he takes
the computer to the Repair Center and as a technician,
you are responsible for fixing the problem. Before
leaving the Repair Center, the customer is anxious
to know when he might come back to pick up his computer.
What is the best answer to that?
A. Give the customer an estimated time for repair
based on the technician??s assessment.
B. Ask the customer when they would like to have the
C. Ask the customer to check daily to see when it
D. Inform the customer that others are waiting. The
technician will get back to them as soon as possible.
QUESTION NO: 20
A technician is replacing fifteen 21 CRTs with 19
LCDs. The storage room is on the other side of the
building. Which of the following safety measures should
the technician take?
A. Wear a back brace when lifting and carrying the
CRTs to the storage room.
B. Wear anti-static wrist straps to prevent ESD in
the new monitors.
C. Recycle the monitors after removing the capacitors
for use in other monitors.
D. Ask several technicians for help in lift the CRT
monitors and use a cart for transporting them.
QUESTION NO: 21
A technician is installing Windows XP on a system
that has a SATA HDD. Which of the following will the
technician MOST likely have to do to start the installation?
A. Press the F8 Key
B. Press the F3 Key
C. Press the F2 Key
D. Press the F6 Key
QUESTION NO: 22
After installing a new SATA hard drive the technician
notices the drive is hot to the touch and is giving
off a slight odor. Which of the following should the
A. Install a larger fan near the hard drive to cool
B. Clean the drive with compressed air and continue
to use it.
C. Remove and replace the drive.
D. Apply more thermal compound and reseat the drive.
QUESTION NO: 23
While a technician is responding to a customers call,
a co-worker keeps insisting on telling the technician
about their weekend. Which of the following is the
BEST course of action?
A. Ask the customer permission to put them on hold
and listen politely to the co-workers stories.
B. Put the customer on hold just for a few minutes
and join the conversation.
C. Forward the customer to another technician and
join the conversation.
D. Ask the customer permission to put them on hold
and politely ask the co-worker to talk later.