A+ Depot Technician
Exam Questions, Answers, Braindumps (220-604)
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Which of the following will help maintain correct
airflow within a computer?
A. Remove dust from all components.
B. Replace the fan in the power supply.
C. Lubricate all tan components.
D. Remove and replace CPU fan.
A computer will not power on. Which of the following
should be checked FIRST?
A. power supply
C. memory modules
D. hard drive
A power on self test (POST) should be performed on
a computer because the POST:
A. checks system components and hardware.
B. checks system software.
C. validates network configuration.
D. checks the boot sector of the hard drive.
Before starting a motherboard upgrade, which of the
following steps would be important to take?
A. Remove the old motherboard.
B. Uninstall all programs.
C. Upgrade the BIOS.
D. Verify the CMOS setting.
Which of the following is the voltage that an ATX
molex connector delivers to an IDE device? (Select
A. -3.3 Volts
B. 5 Volts
C. 12 Volts
D. 24 Volts
E. 120 Volts
Answer: B, C
A laser printer is sent for repair and the work order
indicates that there is an image printing problem.
Which of the following should a technician do FIRST
to confirm this problem?
A. Run the calibration feature on the laser printer.
B. Run a self-test image page from the printer.
C. Clean the corona wire and return printer.
D. Print a test page from a computer.
To prevent damage, loss of data, or operating system
instability which of the following would be the proper
method of removing a USB device?
A. Use the Safely Remove Hardware Wizard for Windows.
B. Disable the device in Device Manager and then physically
remove the device.
C. Use the Add/Remove Hardware Applet in Control Panel
to safely remove the device.
D. Remove the device physically and Windows will automatically
adjust system resources accordingly.
Which of the following can be used to determine the
amount of physical memory installed in a laptop? (Select
A. Check System Information in the Accessibility folder.
B. Check Device Manager Snap-in.
C. Check the BIOS.
D. Check System Information.
E. Type WINVER in the command prompt.
Answer: C, D