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Citrix Presentation Server 4.5: Support Exam
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QUESTION NO: 1
An administrator has implemented QoS (prioritization)
to ensure that ICA traffic is prioritized appropriately.
Session Reliability is using the default port. What
should the administrator check on the firewall to verify
that Session Reliability will work?
A. TCP 1494 is opened for inbound traffic to the server.
B. TCP 2598 is opened for inbound traffic to the server.
C. TCP 1494 is opened for outbound traffic from the
D. TCP 2598 is opened for outbound traffic from the
QUESTION NO: 2
Scenario: An administrator is attempting to restart
one of the servers in a Presentation Server farm. However,
the IMA Service fails with an error message that states:
"Setup Could Not Start The IMA Service."
To troubleshoot the issue in this scenario, the administrator
should verify that the
____________.(Choose the correct phrase to complete
A. server name has not been changed
B. startup type of the IMA Service is set to manual
C. WMI Service is started in the context of the administrator
D. print spooler service was started in the context
of the system
QUESTION NO: 3
An administrator received phone calls from users who
are unable to bypass authentication when they log onto
their disconnected sessions. What is the reason for
A. NTLM v2 is not enabled in Active Directory.
B. The administrator did not enable the Streaming Client
C. Smart Card authentication was not enabled on the
Web Interface site.
D. The administrator did not set a policy for the application
QUESTION NO: 4
Users in different time zones have notified an administrator
of a Presentation Server environment that the time displayed
on their applications is incorrect. How can the administrator
correct this issue?
A. Configure the Client Time Zone (CTZ) rule.
B. Configure local time estimation for all users.
C. Enable the time zone rule for the server in the policy.
D. Disable the time zone ruleDo not use client local
time in the policy.
QUESTION NO: 5
Scenario: Users are unable to log on to their desktops
in a Presentation Server farm. The users all receive
a message that states:
"You do not have access to logon to this session."
How can the administrator troubleshoot this issue?
A. Check the listener from the Presentation Server Console.
B. Check the settings on the listener port in the Terminal
C. Look for the users' accounts in the User Summary
Report in the Resource Manager node.
D. Look at the amount of sessions on the server in the
Server Summary Report from the Resource Manager node.
1QUESTION NO: 6
How can an administrator remove a server in a Presentation
Server farm from the load balance table after an IMA
A. Enable the appropriate Health Monitoring check.
B. Configure the IMA Service to run QFARM/LOAD upon
C. Enable the Load Throttling rule within the Server
D. Change the Windows services dependencies of the IMA
QUESTION NO: 7
When restoring a backup of a Microsoft SQL data store
database, what is the LAST thing that needs to be done
to complete the restoration sequence?
A. Copy the DSN file to the new database server.
B. Verify that all servers are using the correct DSN.
C. Stop and restart the IMA Service on all servers in
D. Run the DSMAINT CONFIG command to change the IMA
Service configuration on all servers in the farm.
1QUESTION NO: 8
An administrator needs to deliver a video-based training
application that is highly graphical on a server running
Presentation Server. What should be enabled to configure
this type of application?
A. CPU optimization
B. Memory optimization
C. SpeedScreen Progressive Display
D. SpeedScreen Browser Acceleration
QUESTION NO: 9
Scenario: An administrator just obtained a new server
to add to a farm. Once the server is added to the farm
it begins a trust query cycle. However, the cycle could
not complete due to communication issues. Which component
does the server need to communicate with to complete
the trust query cycle?
A. Data store
B. Data collector
C. Summary database
D. Database connection
QUESTION NO: 10
Scenario: Users at a small remote office report that
ICA sessions are slow and sometimes drop, especially
When large print jobs are running. The administrator
plans to upgrade the WAN link later this year but is
currently unable to do so. The administrator has already
implemented Session Reliability. The next step the administrator
should take is to______________. (Choose the correct
phrase to complete the sentence.)
A. implement ICA Keep-Alive
B. adjust the bandwidth policies
C. select Auto Client Reconnect
D. prioritize the Print Manager Service
QUESTION NO: 11
Scenario: To help with the increased use of the Secure
Gateway, the administrator installs two new Secure Gateway
servers and two new Web Interface servers. When users
try to connect to the environment, they receive the
"ERROR: None of the configured Citrix Secure Gateway
STAs are available."
2To resolve the issue in the scenario, the administrator
must verify that the _________ and _________. (Choose
the three correct phrases to complete the sentence.)
A. STA is available in the Presentation Server farm
B. default web site in IIS is running on Web Interface
C. Citrix XML Service is available in the Presentation
D. IIS server hosting the Web Interface does not require
E. HTTP port 80 traffic is allowed to flow between the
STA, Web Interface and Secure Gateway
F. HTTP port 3389 traffic is allowed to flow between
the STA, Web Interface and Secure Gateway
QUESTION NO: 12
Scenario: An administrator notices that certain servers
in a Presentation Server farm fail to respond at the
same time everyday. The administrator wants to check
which users are establishing sessions on those particular
servers during the time the servers fail. Which report
should the administrator run to obtain this information?
B. Application Usage
C. Session Statistics
D. Configuration Logging
QUESTION NO: 13
Scenario: A group of employees from a newly acquired
software company will be accessing the Presentation
Server farms through Web Interface. Due to issues with
multiple development farms in existence prior to the
acquisition, the administrator managing the Presentation
Server environment wants to limit user access to only
trusted servers running Presentation Server. How should
the administrator implement this functionality?
A. Install a certificate on the Web Interface Servers.
B. Enable SSL Relay on all servers running Presentation
C. Configure published application access to include
the users1 IP range.
D. Enable the Trusted Server Configuration rule within
the ICACLIENT.ADM template.
QUESTION NO: 14
An administrator sees the Primary farm metric alert
in the Access Management Console. Which step can the
administrator take to resolve this alert?
A. Reassign the role of primary farm metric server to
a different server in the farm.
B. Upgrade the version of Presentation Server on all
data collectors within the farm.
C. Restart the server running Presentation Server that
has been designated as the primary farm metric server.
D. Upgrade the version of Presentation Server on the
primary farm metric server to the latest version that
is available in the farm.
QUESTION NO: 15
Which optimization feature can be used to periodically
determine whether the client session is still active
or if it has been disconnected from the server?
A. ICA Keep-Alive
C. Session Reliability
D. Auto Client Reconnect
QUESTION NO: 16
Scenario: Users in a large organization are encountering
problems when they attempt to open a published application
on the server running Presentation Server. The administrator
verifies the problem and determines that multiple instances
of the application cannot be run simultaneously. How
should the administrator address this issue?
A. Limit the user to one application session.
B. Stream the application to the user desktop.
C. Increase the set CPU priority level for the published
D. Configure Content Redirection using the Program Neighborhood