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John Fride

 
 

 

Braindumps of 132-S-100
Avaya Sales Certification Specialist

 

Exam Questions, Answers, Braindumps (132-S-100)

Thanks to www.exams.ws and www.4exam.com But there’s no need to have it from both of them, questions from only one are sufficient I think.


QUESTION: 1
Unified Communications solutions represent _____ of Avaya's estimated addressable market
A. 15%
B. 27%
C. 33%
D. 41%
Answer: D


QUESTION: 2
Which section of the Solution Messaging Card is best described by where Avaya lists Specific details and how a problem manifests itself at the individual level?
A. Solution linkage
B. Business impact
C. Trend relevance
D. Potential pains
E. Metrics proof of value
Answer: D


QUESTION: 3
Which is NOT a common business problem addressable by Avaya's IPT solutions?
A. Inability to get the appropriate parties together to make decision
B. Inability to communicate during a major business interruption
C. Multiple disparate systemsthat are expensive to maintain
D. Disconnected branch offices
Answer: A


QUESTION: 4
Who determines the maintenance renewal strategy when a Partner has previously sold a maintenance agreement to a non Global / US Named Account? (Choose two.)
A. The Avaya Direct team owns the maintenance renewal strategy.
B. The Avaya Telesales team owns the maintenance renewal strategy.
C. The end-user customer.
D. The Partner owns the maintenance renewal strategy, which may include a Channel Service Agreement, Partner Support Service / Joint Service Delivery, or Wholesale Maintenance.
Answer: C,D


QUESTION: 5
A business process consists of a set of steps that an organization typically uses to execute daily business and is _____.
A. Measurable using Key Process Indicators
B. Measurable using Key Performance Indicators
C. Measurable using Key Process Instances
D. Measurable using Key Primary Indicators
Answer: A


QUESTION: 6
Which are the three basic functions of the Communication Manager Software?
A. PBX functionality,Contact Center functionality, Mobility Server
B. PBX functionality, Mobility Server, IPSoftphone
C. Mobility Server,Contact Center functionality, DoS Protection Server
D. Contact Center functionality, PBX functionality, SIP Enablement
Answer: A


QUESTION: 7
In the Contact Center portfolio, how does Avaya solve this customer problem: Inability to make good decisions on behalf of customers and to provide personalized customer service?
A. Access to actionable customer data through a single database and reporting platform
B. Ability to extend applications outward through the enterprise
C. Access convenient communications capabilities to find and reach people more effectively
D. Best practice use of technology
Answer: A


QUESTION: 8
Which enterprise is defined by having over 1000 users, mulitple locations, are often multinational, and have complex business models?
A. Very-small-sized
B. Small-sized
C. Mid-sized
D. Large-sized
Answer: D

132-S-100



 

 

 

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