REAL QUESTIONS SUBMIT MATERIAL ADVERTISE
Braindumps

Microsoft

Cisco

Citrix

CIW

CompTia

CWNA

Apple

Adobe

HP

Legato

Exin

Filemaker

Brocade

Ericsson

TIA

Veritas

ISEB

SCP

IISFA

ISM

OMG

Apc

Mile2

Foundry

Huawei

McData

Symantec

TeraData

RedHat

Solar Winds

Blue Coat

Riverbed

 

 
 
Click on name of dumper to view the dump
 

Mona Crosby

Robert

 
 

 

Braindumps of 9L0-003
Apple Desktop Service Exam

Exam Questions, Answers, Braindumps (9L0-003)

Thanx to www.exams.ws for providing dumps.

Q 1
An eMac (USB 2.0) has a malfunctioning logic board. You replace the logic board. Which of the following diagnostics utilities should you run to verify that the new logical board is functioning properly?
A. MacTest Pro
B. Disk First Air
C. TechTool Deluxe
D. Apple Service Diagnostic
Answer: D
Q 2
Which of the following is ALMOST CERTAINLY a hardware-related problem?
A. No video at startup
B. Error beep at startup
C. Distorted video at startup
D. Blinking Q mark at startup
Answer: B
Q 3
You have just reassembled an iMac (Flat Panel) after replacing its logical board. You start up the iMac and the unit powers on, a startup chime is heard, the hard drive sounds normal, and the unit seems to be booting, but there is only a blank white image displayed on the LCD display. You shut the unit down, connect an external VGA display to the iMac and try again. This time, a normal startup sequence is displayed only on the external VGA display. What is the most likely cause of this problem among the choices listed?
A. The LCD display is malfunctioning.
B. A faulty replacement logic board was installed.
C. The video cable connector was not reattached to the logic board.
D. The LCD display requires adjustment after logic board replacement.
Answer: C
Q 4
To isolate a video problem has hardware or software on an iMac (Plat Panel), which of the following steps should you try first?
A. Connect an external VGA display.
B. Reinstall the appropriate Mac OS.
C. Verify the hard disk with Disk First Aid.
D. Start up from a known-good startup disc.
Answer: D
Q 5
Which of the following would be the most appropriate Q to ask FIRST, when gathering information from customers about a problem with their Apple product?
A. What is the issue?
B. What operating system are you using?
C. Did you turn off the computer improperly?
D. Is this the first time you have had this problem?
Answer: A
Q 6
Verifying that a computer functions properly after you repair it ensures that __________. (Choose all that apply)
A. No new issues have arisen.
B. Third-party software is working.
C. The original issue has been resolved.
D. The computer fails under service warranty.
E. System Preference settings are set correctly.
Answer: A, C
Q 7
A customer's eMac (USB 2.0) if freezing intermittently. Which of the following steps should you try FIRST to identify the problem?
A. Try quick fixes.
B. Repair the eMac.
C. Perform a split-half search
D. Run appropriate diagnostics
E. Escalate the problem to Apple.
F. Gather information about the problem.
Answer: F
Q 8
Which of the following is the best way to eject a disc when normal methods for ejecting it, such as using the MAC OS Desktop or the keyboard, have not succeeded?
A. Boot into Open Firmware and type 'reset-nvram'.
B. Restart the computer while holding down the mouse button.
C. Remove and disassemble the optical drive to remove the disc.
D. Remove the computer's front bezel and manually pry the disc out of the drive.
Answer: B
Q 9
A customer's Power G5 fails to power on when connected to a known-good power outlet with a known-good power cord. Which of the following steps should be tried FIRST?
A. Replace the processor(s)
B. Replace the power supply
C. Reset the logic board PMU
D. Run Apple Service Diagnostic
Answer: C

9L0-003

 

 

Braindumps Real exam questions and verified answers - 100% passing guarantee - cheap prices.

 

Free brain dumps Braindumps, notes, books for free

 

Braindumps and Exams - Instant download real exam questions - Passing guarantee.

Follow us on FaceBook
Braindumps on Facebook
 
 
 
 
 

CheckPoint

Linux

Novell

DB/2

Network Appliance

EC-Council

Nortel

McAfee

Juniper

ISACA

PMI

Sybase

EMC

HDI

SNIA

ISC

Sair

IBM

Lotus

Exam Express

3COM

BICSI

DeLL

Enterasys

Extreme Networks

Guidance Software

Computer Associates

Network General

SAS Institute

Alcatel Lucent

SeeBeyond

TruSecure

Polycom

Hyperion

Hitachi

Nokia

Fortinet

Vmware

Fujitsu

Tibco

Intel

PostgreSQLCE

BusinessObjects

RESSoftware

BlackBerry

AccessData

ICDL

Isilon

SAP

The Open Group

ACSM

Altiris

Avaya

Cognos

F5

Genesys

SDI

ACI

ASQ

Google

H3C

HIPAA

HRCI

SOA

IIBA

Zend